We have a comprehensive range of policies that are followed by both the Children’s Centres and Starjumps Nursery. Our key policies can be downloaded. If you would like to read any of the other policies please contact the Children’s Centre for a copy.

 

GO – Generic Hertsmere Procedures

Policies & Planning

No. Title Issue Date Review Review
Frequency
Who
1.1 Quality Manual 10 Jun 15 Jun 16 1 year HL
1.2 Business Planning 5 Oct 13 Oct 15 2 years HL
1.4 Measurement & Review 6 May 15 May 17 2 Years HL
1.6 Document Control 5 Jan 14 Jan 16 2 years HL
1.7 IT – XN 7 Jun 15 Oct 16 2 years HL
1.8 IT – policies 5 Dec 12 Dec 14 2 years HL
1.9 Finance (licenses) 4 Oct 13 Oct 15 2 years HL
1.10 Cash Handling 5 Oct 13 Oct 15 2 years HL
1.11 Purchasing & Stock Control 5 Dec 15 Dec 17 2 years HL
1.12 Partnership 5 Sep 15 Sep 17 2 years HL

Customers

No. Title Issue Date Review Review
Frequency
Who
2.1 Access & Equity 5 Jan 14 Jan 16 2 years HL
2.2 Marketing & Programming 5 Sep 14 Sep 16 2 years HL
2.3 Block and Occasional Bookings 6 Dec 15 Dec 17 2 years HL
2.4 Customer Care 8 Jan 14 Jan 16 2 years HL
2.5 Customer Communication 7 May 15 May 17 2 years HL
2.6 Dealing with Difficult Customers 5 Mar 14 Mar 16 2 years HL
2.7 Reception 6 Jan 15 Jan 16 1 year HL
2.8 Research 6 Oct 16 Oct 17 2 years HL

Staff

No. Title Issue Date Review Review
Frequency
Who
3.1 Appraisals 4 Oct 13 Oct 15 2 years HL
3.2 Staff Communication 5 May 14 May 16 2 years HL
3.3 Personal Standards 5 Sept 14 Sept 16 2 years HL
3.4 Shift Planning and Admin 5 Mar 14 Mar 16 2 years HL
3.5 Trees (Staff Structure) 5 May 14 May 16 2 years HL
3.6 Training 6 Dec 15 Dec 17 2 years HL
3.7 Induction 5 May 15 May 17 2 years HL
3.8 HR Manual Manual 2 years HL

Operations

No. Title Issue Date Review Review
Frequency
Who
4.1 Health & Safety Manual 1 year HL
4.6 Security 6 Oct 15 Oct 17 2 years HL
4.7 Cleaning & Hygiene 5 Mar 14 Mar 16 2 years HL
4.12 Emergency Procedures 1 Oct 15 Oct 16 1 year HL
4.13 Inspection & Monitoring 7 Oct 15 Oct 16 1 year HL
4.16 Housekeeping 5 Sept 14 Sept 16 2 years HL
4.19 Non Conformance and Improvements 7 Nov 13 Nov 15 2 years HL
4.20 Maintenance – Planned and Reactive 5 Sept 12 Sept 14 2 years HL
4.21 Office Management 5 May 15 May 17 2 years HL
4.25 Contracted and Subcontracted Services 5 Jan 14 Jan 16 2 years HL

Environmental

No. Title Issue Date Review Review Frequency Who
6.1 EMS Manual 1 CC

UC – A Unique Child

No. Title Issue Date Review Review Frequency Who
UC1 Infant Feeding Policy 1 Jun 17 Jun 18 1 CC
UC2 Healthy Food and Drink 9 Jan 17 Jan 19 2 CC
UC3 Accident / Incident Medication and Emergency / Sick Child 11 Jan 17 Jan 18 1 CC
UC4 SEN/Additional Needs 6 Oct 16 Oct 18 2 CC
UC5 Equality & Diversity 8 Jun 17 Jun 18 2 CC
UC6 Health & Safety for Children 8 Oct 16 Oct 17 1 CC
UC7 Missing Child 5 Jun 16 Jun 18 2 CC
UC8 Nursery Children’s Two Years Check 3 Jan 17 Jan 19 2 CC
UC9 Safeguarding for Childcare Professionals 2 Jun 17 Jun 18 1 CC

PR – Positive Relationships

No. Title Issue Date Review Review Frequency Who
PR1 Alcohol & Drug Issues Relating to Customers 5 Jan 17 Jan 19 2 CC
PR2 NOT USED
PR3 Suitable Person Working with Children 5 Jul 15 Jul 17 2 CC
PR4 Parent / Carer Partnership 5 Jun 16 Jun 18 2 CC
PR5 Non Collection of Children 5 Jun 17 Jun 18 2 CC
PR6 Volunteers & Students 5 Jun 17 Jun 19 2 CC
PR7 Children’s Voice 5 Jun 16 Jun 18 2 CC
PR8 NOT USED
PR9 Family Records & Outreach 8 Jan 17 Jan 18 1 CC
PR10 Parent / Carer Communication 6 Oct 16 Oct 18 2 CC
PR11 NOT USED

EE – Enabling Environments

No. Title Issue Date Review Review
Frequency
Who
EE1 Environment, Equipment & Resources for Children 6 Jun 16 Jun 18 2 CC
EE2 Outings 5 Jun 17 Jun 19 2 CC
EE3 Settling In and Transitions 6 Jun 16 Jun 18 2 CC
EE4 Children’s Records (& Confidentiality) 9 Jun 16 Jun 17 1 CC
EE5 Data & Tracking Policy 5 Oct 16 Oct 17 1 CC
EE6 Children’s Centre  Charging Policy 8 Jun 16 Jun 18 2 CC
EE7 Physical Activity 5 Jun 16 Jun 17 1 CC
EE8 Nurseries and Pre School Charging Policy 4 Jan 17 Jan 18 1 CC

LD – Learning & Development

No. Title Issue Date Review Review Frequency Who
LD1 Emotional Wellbeing and Behaviour Management 1 Jun 17 Jun 19 2 CC
LD2 Care, Learning and Play 5 Jun 16 Jun 18 2 CC
LD3 Children using ICT 5 May 14 May 16 2 CC
LD4 Toy Libraries 4 May 14 Jun 18 2 CC
LD5 Observation Policy 5 Apr 17 Apr 18 1 CC
LD6 Supervision Policy 5 Oct 16 Oct 17 1 CC

Issue 54, June 2017

Document Downloads